Bilingual Teller: Trusted Financial Guide & Cash Expert

Desert Financial Credit Union; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Desert Financial Credit Union in Phoenix seeks a Teller to deliver accurate, courteous service, manage daily transactions, and help members with financial needs, building trust and promoting self-service options.

The role emphasizes cash handling, compliance, and use of CRM tools; requires 1+ year sales/service experience, high accuracy, and strong communication; Notary state certification within 30 days preferred.

Qualifications

• High School Diploma or GED required.
• 1+ years of experience in sales and service required.
• Notary preferred; state certification within 30 days is a plus.
• Demonstrates accuracy in processing transactions and adherence to procedures.
• Strong communication, empathy, and problem-solving skills.

Responsibilities

• Greet members, manage lobby flow, and provide courteous, solutions-oriented support.
• Process deposits, withdrawals, check payments, and account servicing with precision.
• Identify member needs and submit qualified referrals to boost financial wellbeing.
• Utilize digital tools and CRM to complete transactions and promote self-service.
• Participate in coaching and cross-training to support branch goals.
• Other duties as assigned.

Skills

Customer service

Cash handling

Attention to detail

Communication

Adaptability

Teamwork

Education

High School diploma or GED

Notary

NMLS

Job description

Desert Financial Credit Union in Phoenix seeks a Teller to deliver accurate, courteous service, manage daily transactions, and help members with financial needs, building trust and promoting self-service options.

The role emphasizes cash handling, compliance, and use of CRM tools; requires 1+ year sales/service experience, high accuracy, and strong communication; Notary state certification within 30 days preferred.