Bilingual Teller: Build Trust & Financial Wellbeing

Desert Financial Credit Union; Phoenix (AZ); On-site; USD 33,000 - 39,000; Full time

Job summary

Desert Financial Credit Union in Phoenix is seeking a Teller to deliver accurate, friendly service and handle member transactions while promoting financial wellbeing. You will be a welcoming presence, support daily branch operations, and help members navigate accounts and self-service options.

The role emphasizes accuracy, compliance, and strong communication as you build trust with members, process deposits and withdrawals, and identify opportunities for referrals while participating in ongoing

Qualifications

• High School Diploma or GED is required.
• 1+ years of sales and service experience is required.
• Cash handling experience in a financial setting is preferred.
• Previous experience at a financial institution is preferred.
• Notary certification within 30 days is preferred.

Responsibilities

• Build trusted member relationships by welcoming members, managing lobby traffic, and providing courteous, solutions-oriented support.
• Process deposits, withdrawals, check payments, and account servicing with accuracy and compliance.
• Engage members in consultative conversations to identify financial needs and submit qualified referrals.
• Promote digital tools and CRM systems to complete transactions and encourage self-service adoption.
• Participate in coaching and cross-training to support branch goals and continuous learning.

Skills

Customer service

Cash handling

Communication

Problem solving

Education

High School Diploma or GED

Tools

CRM software

Job description

Desert Financial Credit Union in Phoenix is seeking a Teller to deliver accurate, friendly service and handle member transactions while promoting financial wellbeing. You will be a welcoming presence, support daily branch operations, and help members navigate accounts and self-service options.

The role emphasizes accuracy, compliance, and strong communication as you build trust with members, process deposits and withdrawals, and identify opportunities for referrals while participating in ongoing