Bilingual Teller: Elevate Customer Experience

PNC Financial Services Group, Inc.; Philadelphia (Philadelphia County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Paid time off

Job summary

PNC Financial Services Group, Inc. is hiring for a Full-Time Teller at the City Avenue branch in Philadelphia, PA. The role emphasizes delivering a exceptional customer experience, processing a range of banking interactions, and guiding customers toward PNC products and services.

Spanish preferred to support diverse customers and bilingual capabilities are valued. The position is based in-office at the City Avenue branch, with responsibilities including educating customers on digital tools and

Qualifications

• No college degree required; education level considered as part of the overall candidate profile.
• Spanish language preferred for assessment and customer interactions.

Responsibilities

• Delivers a unique customer experience by assisting customers with their financial needs.
• Processes a variety of customer interactions and educates customers on available alternatives.
• Identifies banking opportunities during conversations and makes referrals as appropriate.
• Engages customers in the lobby to connect them with PNC products and services.
• Educates customers on using technology and resources for financial transactions.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC Financial Services Group, Inc. is hiring for a Full-Time Teller at the City Avenue branch in Philadelphia, PA. The role emphasizes delivering a exceptional customer experience, processing a range of banking interactions, and guiding customers toward PNC products and services.

Spanish preferred to support diverse customers and bilingual capabilities are valued. The position is based in-office at the City Avenue branch, with responsibilities including educating customers on digital tools and