Bilingual Teller: Elevate Customer Banking Experience

PNC; Denver (CO); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

401(k) with PNC match

Paid time off

Job summary

PNC invites applications for a Teller position based in the Denver, CO branch. The role focuses on delivering a superior customer experience, educating clients on financial options, and referring opportunities to the branch team.

Bilingual Spanish is preferred to better serve a diverse customer base. The role emphasizes accuracy, adherence to policy, and active engagement in lobby activities to promote PNC products and digital tools.

Qualifications

• No degree required; education and experience assessed on a case-by-case basis.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Identifies opportunities through conversations with customers and makes referrals to branch staff.
• Performs lobby engagement activities to connect with customers and educate them on using technology and tools.
• Applies product and procedural knowledge to resolve customer problems.
• Ensures teller and branch operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC invites applications for a Teller position based in the Denver, CO branch. The role focuses on delivering a superior customer experience, educating clients on financial options, and referring opportunities to the branch team.

Bilingual Spanish is preferred to better serve a diverse customer base. The role emphasizes accuracy, adherence to policy, and active engagement in lobby activities to promote PNC products and digital tools.