Bilingual Teller – Elevate Customer Experience

PNC Financial Services Group, Inc.; Orlando (FL); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

Life insurance

Disability protection

401(k) with match

Job summary

PNC Financial Services Group, Inc. in Miami's World Center Branch is seeking a Teller who delivers a unique customer experience and helps improve financial wellbeing while increasing share of wallet.

Based in-office, you will handle routine transactions, educate customers on digital tools, and identify banking opportunities during every interaction. A bilingual ability in Spanish is preferred; no degree required.

Qualifications

• Experience in customer-facing banking roles preferred.
• Knowledge of banking products and services.
• Strong communication and problem-solving skills.

Responsibilities

• Handle teller transactions and customer interactions.
• Educate customers on digital tools and alternatives.
• Identify opportunities and refer to branch staff as appropriate.
• Maintain lobby engagement and provide accurate service.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy and Attention to Detail

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection and Prevention

Managing Multiple Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Job description

PNC Financial Services Group, Inc. in Miami's World Center Branch is seeking a Teller who delivers a unique customer experience and helps improve financial wellbeing while increasing share of wallet.

Based in-office, you will handle routine transactions, educate customers on digital tools, and identify banking opportunities during every interaction. A bilingual ability in Spanish is preferred; no degree required.