Bilingual Teller: Elevate Customer Banking Experience

Fairygodboss

Hazleton (Luzerne County)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

Health benefits

401(k) match

Paid holidays

Paid vacation

Parental leave

Disability coverage

Education assistance

Wellness program

Job summary

PNC in Hazleton, PA seeks a bilingual English/Spanish Teller to deliver a customer-focused experience at the Church Street branch, helping customers with transactions and referrals while promoting digital options. You will educate customers on alternatives, improve financial wellbeing, and support branch operations with accuracy.

The ideal candidate communicates clearly, embraces risk-aware actions, and collaborates with branch staff to meet customer needs, with a strong commitment to service

Qualifications

Bilingual English/Spanish required and demonstrated customer focus.
Experience with branch operations and risk-aware procedures is a plus.
Strong communication and interpersonal skills for customer referrals.

Responsibilities

Delivers a customer experience aimed at financial wellbeing and loyalty.
Educates customers on alternatives and promotes digital options.
Identifies banking opportunities and refers to branch staff.
Supports lobby engagement and educates on managing transactions.
Ensures teller operations are accurate and compliant with policies.

Skills

Bilingual (Eng/Span)

Customer Service

Communication Skills

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

The ideal candidate communicates clearly, embraces risk-aware actions, and collaborates with branch staff to meet customer needs, with a strong commitment to service

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