Customer-Focused Teller: Elevate the Banking Experience

PNC; Wilmington (DE); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) with company match

Paid holidays and PTO

Job summary

PNC is seeking a Full Time Teller for its Retail organization, based in Philadelphia, PA. The role focuses on delivering a superior customer experience, leveraging technology and referrals to grow banking relationships.

The position is in-office with a strong benefits program and incentive eligibility. Base salary ranges from $33,000 to $55,000, with geographic and performance-based variations.

Qualifications

• Knowledge, skills, and abilities required to succeed in the role.
• No specific degree required; combination of education and experience may be considered.
• Certifications/licensures not specified in the posting.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty; processes customer interactions and educates on alternatives.
• Identifies opportunities through conversations and makes referrals to branch staff.
• Performs lobby engagement to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer problems and assists with transactions.
• Ensures teller and branch operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC is seeking a Full Time Teller for its Retail organization, based in Philadelphia, PA. The role focuses on delivering a superior customer experience, leveraging technology and referrals to grow banking relationships.

The position is in-office with a strong benefits program and incentive eligibility. Base salary ranges from $33,000 to $55,000, with geographic and performance-based variations.