Bilingual Teller: Elevate Customer Experience & Financial Wellness

PNC Financial Services Group, Inc.; Pennsylvania; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with employer match

Paid holidays and vacation

Job summary

PNC Financial Services Group, Inc. seeks a Full-Time Teller in its Retail organization based at the City Avenue branch in Philadelphia, PA. Bilingual Spanish preferred. This in-office role focuses on delivering a superior customer experience, educating customers on digital tools, and identifying banking opportunities during interactions.

The position emphasizes accurate operations, product knowledge, and adherence to policies while contributing to customer financial wellbeing and loyalty.

Qualifications

• No university degree required; relevant customer service skills preferred.
• Spanish speaking ability is a plus for this role.
• In-office teller position based in Philadelphia, PA.

Responsibilities

• Deliver a unique customer experience to improve financial wellbeing and loyalty.
• Handle a variety of customer interactions and educate on banking options.
• Identify opportunities to refer customers to branch staff and products.
• Assist with lobby engagement and promote PNC products.
• Ensure teller and branch operations run efficiently and accurately.

Skills

Customer Service

Cash Handling

Sales & Advisory

Spanish Preferred

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Full-Time Teller in its Retail organization based at the City Avenue branch in Philadelphia, PA. Bilingual Spanish preferred. This in-office role focuses on delivering a superior customer experience, educating customers on digital tools, and identifying banking opportunities during interactions.

The position emphasizes accurate operations, product knowledge, and adherence to policies while contributing to customer financial wellbeing and loyalty.