Spanish-Speaking Teller: Elevate Customer Banking

PNC Financial Services Group, Inc.

Illinois

On-site

USD 36,000 - 60,000

Full time

2 days ago
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Job summary

PNC Financial Services Group, Inc. in Chicago, IL seeks a Teller to deliver a personalized customer experience, educate customers on banking options, and refer opportunities to branch staff.

The role emphasizes responsible service, accurate operations, and leveraging technology to enhance customer transactions. The position requires bilingual Spanish proficiency, in-office presence, and adherence to PNC policies.

Qualifications

  • Knowledge of banking products and services.
  • Proficient in customer-facing sales and problem solving.
  • Bilingual Spanish required to assist a diverse customer base.

Responsibilities

  • Delivers a unique customer experience to improve financial wellbeing and loyalty.
  • Educates customers on options for conducting transactions and banking solutions.
  • Identifies opportunities and makes referrals to branch staff as appropriate.
  • Maintains accurate lobby engagement and adheres to policies.

Skills

Banking
Customer Service
Identifying Opportunities
Leveraging Technology
Digital Awareness
Effective Communications

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Chicago, IL seeks a Teller to deliver a personalized customer experience, educate customers on banking options, and refer opportunities to branch staff.

The role emphasizes responsible service, accurate operations, and leveraging technology to enhance customer transactions. The position requires bilingual Spanish proficiency, in-office presence, and adherence to PNC policies.

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