Bilingual Teller: Deliver Exceptional Member Service

UFCU Main; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

UFCU Main in Texas seeks a Full-Time Teller to serve as a primary contact for member transactions and requests, building strong relationships through exceptional service. You will greet members, explain products, and resolve issues while maintaining branch standards.

Responsibilities include processing transactions, updates to accounts, deposits, and online/mobile banking assistance, with strict compliance to policies and training. Hours: Mon–Fri 9am–6pm, Sat 9am–2pm.

Qualifications

• Must have at least six months of Teller or cash handling experience.
• Must have at least six months of customer service experience.
• English/Spanish bilingual is preferred.
• Bachelor’s Degree may substitute for experience requirements.
• Ability to work in a team environment.

Responsibilities

• Greet members and assist with transactions.
• Explain basic products and services.
• Process transactions, deposits, and changes in accounts.
• Maintain branch appearance and uphold policies.
• Adhere to regulatory training and internal controls.

Skills

Relationship building

Active listening

Verbal and written communication

Detail-oriented

Time management

Teamwork

MS Office

Education

High School Diploma or GED

Bachelor’s Degree substitute for experience

Tools

Microsoft Office

Job description

UFCU Main in Texas seeks a Full-Time Teller to serve as a primary contact for member transactions and requests, building strong relationships through exceptional service. You will greet members, explain products, and resolve issues while maintaining branch standards.

Responsibilities include processing transactions, updates to accounts, deposits, and online/mobile banking assistance, with strict compliance to policies and training. Hours: Mon–Fri 9am–6pm, Sat 9am–2pm.