Member-Obsessed Teller: Fast, Friendly Banking Pro

UFCU; Austin (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

UFCU is seeking a Full Time Teller to serve as the primary contact for member transactions and requests. The role emphasizes building long-term relationships and delivering exceptional member service.

The Teller will communicate with Members to identify needs, resolve issues, and explain products and services while ensuring accuracy and efficiency in daily tasks. This position requires strong teamwork and adherence to regulatory standards.

Qualifications

• High School Diploma or GED required.
• Minimum of six (6) months of Teller or cash handling experience.
• Minimum of six (6) months of customer service experience.
• Bachelor's Degree may substitute for experience requirements.
• Minimum of six (6) months working in a team environment.

Responsibilities

• Greet members and explain basic products and services.
• Process transactions and cash handling efficiently.
• Maintain branch appearance and provide exceptional member service.
• Assist with online and mobile banking.
• Maintain compliance with company policies and regulations.

Skills

Empathy and relationship building

Active listening

Strong communication

Detail oriented

Microsoft Office

Teamwork

Customer service

Education

High School Diploma or GED

Bachelor's Degree may substitute for experience

Job description

UFCU is seeking a Full Time Teller to serve as the primary contact for member transactions and requests. The role emphasizes building long-term relationships and delivering exceptional member service.

The Teller will communicate with Members to identify needs, resolve issues, and explain products and services while ensuring accuracy and efficiency in daily tasks. This position requires strong teamwork and adherence to regulatory standards.