Bilingual Telemarketer

Rossi Insurance - GEICO Exclusive Agency; Mechanicsburg (Cumberland County); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Hybrid Potential

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Wellness resources

Job summary

Rossi Insurance Agency in Mechanicsburg, PA, seeks a motivated bilingual telemarketer (English/Spanish) to generate leads, schedule appointments, and introduce clients to our insurance services. No license is required to start; we provide training and help with licensing for those who want to grow with the agency.

You’ll converse with English- and Spanish-speaking prospects, follow scripts, and collaborate with licensed professionals to meet sales and service goals in a supportive, team-oriented

Qualifications

• Fluent in both English and Spanish (required).
• Strong verbal communication and listening skills.
• Positive attitude and professional demeanor.
• Comfortable speaking with people over the phone.
• Goal-oriented and motivated by achieving results.
• Strong organizational and time-management skills.
• Ability to learn new systems and applications.

Responsibilities

• Make outbound calls to prospective customers using agency-provided leads.
• Communicate effectively with both English-speaking and Spanish-speaking prospects.
• Build rapport and establish positive relationships with potential clients.
• Identify customer interest and schedule appointments for agency team members.
• Maintain accurate records of conversations and follow-up activities.
• Support marketing and lead generation initiatives.
• Follow established scripts, processes, and compliance guidelines.
• Work closely with agency team members to help achieve business goals.
• Participate in ongoing training and professional development opportunities.

Skills

Bilingual English/Spanish

Job description

Benefits:

• Hybrid Potential
• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development
• Wellness resources

Rossi Insurance Agency is seeking an energetic and bilingual professional to join our team as a Bilingual Telemarketer (English/Spanish). This role is perfect for someone who enjoys talking with people, building relationships, and creating opportunities through meaningful conversations.

As a key member of our agency, you'll help connect prospective clients with our insurance team by generating leads, scheduling appointments, and introducing customers to products that can help protect what matters most. No insurance license is required to start—we provide training, support, and assistance with obtaining your insurance license for those interested in growing their career within the agency.

If you're motivated, positive, and enjoy helping people while developing valuable sales and communication skills, we'd love to hear from you.

Position Overview

As a Bilingual Telemarketer, you will communicate with both English-speaking and Spanish-speaking prospects to introduce agency services, identify potential insurance needs, and schedule appointments for our licensed insurance professionals.

This role is ideal for someone who is comfortable on the phone, enjoys connecting with people, and wants an opportunity to grow into future insurance sales or customer service positions.

Key Responsibilities

• Make outbound calls to prospective customers using agency-provided leads and resources
• Communicate effectively with both English-speaking and Spanish-speaking prospects
• Build rapport and establish positive relationships with potential clients
• Identify customer interest and schedule appointments for agency team members
• Maintain accurate records of conversations and follow-up activitiesSupport marketing and lead generation initiatives
• Follow established scripts, processes, and compliance guidelines
• Work closely with agency team members to help achieve business goals
• Participate in ongoing training and professional development opportunities

Qualifications

• Fluent in both Spanish and English (required)
• Strong verbal communication and listening skills
• Positive attitude and professional demeanor
• Comfortable speaking with people over the phone
• Goal-oriented and motivated by achieving results
• Strong organizational and time-management skills
• Ability to learn new systems and computer applications
• Dependable, coachable, and eager to learn
• Previous customer service, call center, retail, hospitality, sales, or telemarketing experience is a plus but not required
• Property/Casualty insurance license must be obtained after hire.

What We Offer

• Comprehensive training and ongoing coaching
• Licensing support for candidates interested in pursuing an insurance career
• Opportunities for advancement into customer service and insurance sales roles
• Supportive and team-oriented work environment
• Valuable experience in sales, marketing, and customer relationship building
• The opportunity to make a meaningful impact by helping connect customers with important insurance solutions

Why Join Rossi Insurance Agency?

At Rossi Insurance Agency, we believe great team members are built through training, support, and opportunity. We invest in our people and provide a pathway for growth within the insurance industry. Whether you're looking to develop professional skills, gain sales experience, or build a long-term insurance career, this role can be an excellent place to start.