Bilingual Insurance Sales & Customer Service Representative

E&L Insurance Services, Inc.; Miami (FL); Presencial; USD 42.000 - 56.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Health insurance

Paid time off

Training & development

Bonus based on performance

Descripción de la vacante

E&L Insurance Services, Inc. is seeking a motivated Bilingual Insurance Sales & Customer Service Representative in Miami. The role requires fluency in English and Spanish and combines client service with proactive insurance solutions.

You will build relationships, handle inquiries, prepare quotes, and identify cross-sell opportunities while maintaining accurate records. Training is provided, with a supportive team and opportunities for growth.

Formación

• Bilingual in English and Spanish is required.
• Strong customer service and communication skills are essential.
• Excellent organizational skills and attention to detail.
• Sales-oriented, proactive, and comfortable speaking with clients.
• Ability to multitask and work well in a team.
• Insurance industry experience is preferred but training will be provided.
• A Florida insurance license is a plus, but not required.

Responsabilidades

• Provide excellent customer service and build strong relationships with clients.
• Assist clients with insurance inquiries, policy questions, and service requests.
• Help prepare insurance quotes and follow up with prospective and existing clients.
• Identify sales opportunities and recommend insurance solutions that meet clients’ needs.
• Maintain accurate client records and manage daily tasks in an organized and timely manner.
• Communicate professionally with clients, insurance companies, and team members in both English and Spanish.
• Follow up with clients to support retention and identify opportunities for additional coverage.

Conocimientos

Bilingual EN/ES

Customer service

Communication

Organization

Sales oriented

Multitasking

Educación

Florida insurance license (preferred)

Descripción del empleo

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Health insurance
• Paid time off
• Training & development

We are looking for a motivated, organized, and customer-focused Bilingual Insurance Sales & Customer Service Representative to join our team. The ideal candidate is fluent in English and Spanish, enjoys working with people, and has strong communication, organizational, and sales skills.

Insurance experience is a plus, but we are willing to train the right candidate who has a positive attitude, a strong work ethic, and a desire to learn and grow in the insurance industry.

Responsibilities

• Provide excellent customer service and build strong relationships with clients.
• Assist clients with insurance inquiries, policy questions, and service requests.
• Help prepare insurance quotes and follow up with prospective and existing clients.
• Identify sales opportunities and recommend insurance solutions that meet clients’ needs.
• Maintain accurate client records and manage daily tasks in an organized and timely manner.
• Communicate professionally with clients, insurance companies, and team members in both English and Spanish.
• Follow up with clients to support retention and identify opportunities for additional coverage.

Qualifications

• Bilingual in English and Spanish is required.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Sales-oriented, proactive, and comfortable speaking with clients.
• Ability to multitask, prioritize responsibilities, and work effectively as part of a team.
• Insurance industry experience is preferred but not required; training will be provided.
• A Florida insurance license is a plus, but not required.

What We Offer

• Competitive salary.
• Paid vacation.
• 401(k) retirement plan.
• Training and opportunities to learn and grow within the insurance industry.
• A supportive team environment.