Bilingual Insurance Sales & Customer Service Representative

E & L Insurance Services Inc; Miami (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) retirement plan

Training & development

Job summary

E & L Insurance Services Inc in Miami is seeking a motivated, organized Bilingual Insurance Sales & Customer Service Representative to join our team. The ideal candidate is fluent in English and Spanish, enjoys working with people, and possesses strong communication, organizational, and sales skills.

You will provide excellent customer service and build relationships with clients. Insurance experience is a plus, but we are willing to train the right candidate who has a positive attitude and a

Qualifications

• Bilingual in English and Spanish required.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Sales-oriented and proactive.
• Insurance license is a plus but not required; training provided.

Responsibilities

• Provide excellent customer service and build strong relationships with clients.
• Assist clients with insurance inquiries, policy questions, and service requests.
• Help prepare insurance quotes and follow up with prospective and existing clients.
• Identify sales opportunities and recommend insurance solutions that meet clients’ needs.
• Maintain accurate client records and manage daily tasks in an organized and timely manner.
• Communicate professionally with clients, insurance companies, and team members in both English and Spanish.
• Follow up with clients to support retention and identify opportunities for additional coverage.

Skills

Bilingual in English and Spanish

Customer service

Communication skills

Sales oriented

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Health insurance
• Paid time off
• Training & development

Join Our Team!

We are looking for a motivated, organized, and customer-focused Bilingual Insurance Sales & Customer Service Representative to join our team. The ideal candidate is fluent in English and Spanish, enjoys working with people, and has strong communication, organizational, and sales skills.

Insurance experience is a plus, but we are willing to train the right candidate who has a positive attitude, a strong work ethic, and a desire to learn and grow in the insurance industry.

Responsibilities

• Provide excellent customer service and build strong relationships with clients.
• Assist clients with insurance inquiries, policy questions, and service requests.
• Help prepare insurance quotes and follow up with prospective and existing clients.
• Identify sales opportunities and recommend insurance solutions that meet clients’ needs.
• Maintain accurate client records and manage daily tasks in an organized and timely manner.
• Communicate professionally with clients, insurance companies, and team members in both English and Spanish.
• Follow up with clients to support retention and identify opportunities for additional coverage.

Qualifications

• Bilingual in English and Spanish is required.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Sales-oriented, proactive, and comfortable speaking with clients.
• Ability to multitask, prioritize responsibilities, and work effectively as part of a team.
• Insurance industry experience is preferred but not required; training will be provided.
• A Florida insurance license is a plus, but not required.

What We Offer

• Competitive salary.
• Paid vacation.
• 401(k) retirement plan.
• Training and opportunities to learn and grow within the insurance industry.
• A supportive team environment.