Bilingual Tech Writer (EN/FR) for FinTech Docs

Broadridge; United States; Remote; USD 85,000 - 125,000; Full time

Benefits offered by this job

Remote work option

Inclusive culture

Job summary

Broadridge, a leader in financial services technology, seeks a bilingual technical writer to create, translate, and maintain product documentation for software used in the financial services industry. English and French (Canadian) fluency, localization workflow experience, and collaboration with SMEs and product teams are required.

The ideal candidate is detail-oriented, organized, and able to manage multiple documentation projects in a fast-paced environment, including editing, QA, translation

Qualifications

• Bachelor’s degree in English, Communications, Technical Communication, Arts, Journalism, Translation, or a related field.
• Formal post-secondary training in technical writing, translation, localization, or related discipline.
• 5–7 years of experience in technical writing in the software or financial industry.
• Professional-level written and verbal communication skills in English and French, including the ability to write and edit effectively in both languages.
• Demonstrated experience translating technical or software-related content into French.
• 5+ years of experience using MadCap Flare to create and maintain documentation.
• 5+ years of experience using translation memory tools, preferably memoQ Pro, including maintaining translation memories and terminology databases.
• Strong editing, proofreading, and quality review skills for both source and translated content.
• Experience with screen capture and image editing tools such as Snagit or PaintShop Pro.
• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
• Strong organizational skills and the ability to manage multiple competing priorities independently.
• Strong research skills and the ability to gather accurate information from technical and non-technical stakeholders.
• High attention to detail, especially in terminology, grammar, formatting, and consistency.

Responsibilities

• Translate software user interface text and online help documentation from English into French with a high degree of accuracy, clarity, and consistency.
• Review and validate the French-language user interface after implementation to identify and correct translation, formatting, terminology, and display issues.
• Write, revise, and maintain technical documentation in multiple formats, including online help, user guides, and release notes, and follow established style guides, branding standards, terminology, and documentation best practices.
• Work with subject matter experts to gather information and organize content into documentation that is clear, concise, and easy for end users to understand.
• Maintain translation resources (translation memories and terminology) to ensure consistent language across products and documentation.
• Manage writing and translation assignments to meet deadlines with minimal supervision.
• Collaborate with cross-functional teams to support product releases and ensure documentation is delivered on schedule.
• Use AI-assisted writing, editing, translation, or productivity tools responsibly to improve efficiency and content quality, while applying human judgment to verify accuracy, compliance, tone, and confidentiality requirements.

Skills

Bilingual English/French

MadCap Flare

memoQ Pro

Snagit

MS Office

Project management

AI-assisted tools

Editing/QA

Education

Bachelor’s degree in English/Communications/Technical Writing

Post-secondary training in technical writing/translation/localization

Tools

MadCap Flare

memoQ Pro

Snagit

PaintShop Pro

Microsoft Office (Word/Excel/PowerPoint)

Job description

Broadridge, a leader in financial services technology, seeks a bilingual technical writer to create, translate, and maintain product documentation for software used in the financial services industry. English and French (Canadian) fluency, localization workflow experience, and collaboration with SMEs and product teams are required.

The ideal candidate is detail-oriented, organized, and able to manage multiple documentation projects in a fast-paced environment, including editing, QA, translation