Bilingual Talent Acquisition Partner - High-Volume Hiring

MCI Careers; Tyler (KS); On-site; USD 60,000 - 90,000; Full time

Job summary

MCI is seeking a Talent Acquisition Specialist to support high-volume recruitment within a fast-paced BPO / call center environment in the United States. You will source, screen, coordinate interviews and open days, maintain recruitment data, and ensure processes run efficiently.

The ideal candidate is highly organized, with ATS and Excel proficiency, capable of managing multiple campaigns while keeping trackers and reporting up to date. Bilingual English/Spanish is required.

Qualifications

• High School Diploma.
• An entry-level tertiary qualification in Human Resources or a related field (advantageous).
• Minimum 3 years’ recruitment experience within a BPO or call centre environment (essential).
• Proven experience supporting high-volume recruitment campaigns.
• Experience working with Applicant Tracking Systems (ATS) and HR systems.
• Strong proficiency in Microsoft Excel, including maintaining trackers and recruitment reports.
• Demonstrated ability to manage recruitment administration while handling active hiring pipelines.

Responsibilities

• Source and screen candidates for high-volume roles within the BPO / call centre environment.
• Conduct initial candidate assessments and coordinate onsite interviews with hiring managers.
• Coordinate and facilitate open days and recruitment drives to support volume hiring campaigns.
• Manage recruitment administration alongside hiring activities, ensuring all documentation, trackers, and records are accurately maintained.
• Maintain and update candidate records within the Applicant Tracking System (ATS), including hires, declines, and status updates.
• Coordinate pre-employment screening, including background checks and world checks.
• Create, update, and manage recruitment trackers, wage trackers, and reporting dashboards in Excel.
• Ensure recruitment systems and ATS records remain accurate, organized, and up to date.
• Manage multiple recruitment campaigns and requisitions simultaneously while meeting hiring deadlines.
• Communicate professionally with candidates across all levels, from agent-level candidates to senior stakeholders.
• Ensure recruitment activities remain compliant with South African labour legislation and company policies.
• Undertake additional responsibilities as required to support business and operational needs.

Skills

Recruiting experience

ATS proficiency

Microsoft Excel

Bilingual English/Spanish

Organizational skills

Education

High School Diploma

HR-related degree (advantageous)

Tools

ATS

HR systems

Job description

MCI is seeking a Talent Acquisition Specialist to support high-volume recruitment within a fast-paced BPO / call center environment in the United States. You will source, screen, coordinate interviews and open days, maintain recruitment data, and ensure processes run efficiently.

The ideal candidate is highly organized, with ATS and Excel proficiency, capable of managing multiple campaigns while keeping trackers and reporting up to date. Bilingual English/Spanish is required.