Strategic Call Center Recruiter for High-Volume CX Hiring

MCI; Mesilla (NM); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Disability Insurance

Life Insurance

Career Growth

Paid Training

Fun Work Environment

Casual Dress Code

Job summary

MCI is looking for a skilled recruitment manager to oversee the full-cycle recruitment of contact center roles. You will source candidates, conduct interviews, and collaborate with hiring managers to understand staffing needs.

The ideal candidate will have a degree in Human Resources or Psychology, along with at least 3 years of experience in a BPO or high-volume recruitment environment. Strong organizational skills and familiarity with ATS tools are key requirements.

Qualifications

• 3+ years of recruitment experience in a BPO or high-volume environment.
• Ability to manage multiple roles and deadlines.

Responsibilities

• Manage full-cycle recruitment for contact center roles.
• Source candidates through job boards, social media, and referrals.
• Conduct interviews, assessments, and background checks.

Skills

Strong sourcing skills

Interviewing skills

Organizational skills

Education

Diploma or Bachelor’s degree in Human Resources, Psychology, or a related field

Tools

ATS and recruitment tools

Job description

MCI is looking for a skilled recruitment manager to oversee the full-cycle recruitment of contact center roles. You will source candidates, conduct interviews, and collaborate with hiring managers to understand staffing needs.

The ideal candidate will have a degree in Human Resources or Psychology, along with at least 3 years of experience in a BPO or high-volume recruitment environment. Strong organizational skills and familiarity with ATS tools are key requirements.