Bilingual Surgery Scheduler & Patient Care Coordinator

Paylocity; Weslaco (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Paylocity in Weslaco, TX is seeking a detail-focused Scheduler/Patient Care Assistant to coordinate pre-operative activities and patient education. The role handles appointments, no-show follow-ups, pre-op testing, and communication with physicians, facilities, and patients in a bilingual English/Spanish environment.

Ideal candidates have 1–2 years in customer service or sales, High School diploma, and comfort with computers.

Qualifications

• HS diploma or equivalent
• 1–2 years experience in Customer Service/Sales
• Bilingual English/Spanish required
• Computers and electronics proficiency

Responsibilities

• Schedule patients for surgery.
• Follow up on no-shows and cancellations.
• Counsel patients pre-operatively about procedures and costs.
• Coordinate Pre-anesthesia History & Physical with physician
• Schedule pre-operative testing
• Obtain signatures and manage forms and orders
• Scan documents into EMR and maintain educational materials
• Maintain communication with Clerical Supervisors about surgery schedules and pre-op testing
• Monitor surgeon schedules and inform about changes
• Return patient calls as needed
• Support clinical staff as needed
• Travel between Weslaco, Mission, Edinburg, and Harlingen occasionally

Skills

Customer service

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Computers & Electronics

Job description

Paylocity in Weslaco, TX is seeking a detail-focused Scheduler/Patient Care Assistant to coordinate pre-operative activities and patient education. The role handles appointments, no-show follow-ups, pre-op testing, and communication with physicians, facilities, and patients in a bilingual English/Spanish environment.

Ideal candidates have 1–2 years in customer service or sales, High School diploma, and comfort with computers.