Bilingual Store Leader — Growth, Service & Ops

O'Reilly Automotive Stores, Inc.; Roanoke (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Stock Purchase Plan & 401k with EMPLOY

Starting day one medical, dental &

Wellbeing programs

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager with sales, customer service, store appearance, and daily operations. This role will manage the store in the Manager's absence and during opposing shifts.

The assistant will lead the team to deliver exceptional service to both retail and professional customers, with bilingual candidates encouraged to apply. Strong training and coaching responsibilities are included.

Qualifications

• Required: sales specialist training, assistant manager certification and RSS certification.
• Desired: Certified Parts Professional certification; ASE certification.
• Fluency in multiple languages (Spanish is highly desired).

Responsibilities

• Lead the store team in providing excellent customer service and supervise the retail showroom.
• Assist the store manager in staffing, goal setting, coaching, and interviewing.
• Process returns, exchanges, transfers, orders, and banking procedures accurately and timely.

Skills

Sales training

Assistant Manager Certification

RSS Certification

Certified Parts Professional

ASE Certification

Spanish language

Job description

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager with sales, customer service, store appearance, and daily operations. This role will manage the store in the Manager's absence and during opposing shifts.

The assistant will lead the team to deliver exceptional service to both retail and professional customers, with bilingual candidates encouraged to apply. Strong training and coaching responsibilities are included.