Growth-Driven Assistant Store Manager

O'Reilly Auto Enterprises, LLC; Stoneham (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

401k with employer contributions

Job summary

O'Reilly Auto Parts in Stoneham, MA seeks an Assistant Manager to lead the team in delivering excellent customer service to retail and professional customers. The role supports staffing, coaching, hiring, and ensuring daily store operations run smoothly with emphasis on training and policy adherence.

Applicants encouraged to be bilingual (Spanish preferred) and hold relevant certifications such as Certified Parts Professional, ASE, RSS, and Assistant Manager Certification.

Qualifications

• Retail management experience preferred.
• Fluency in multiple languages (Spanish desired).
• Certifications in parts management and store operations.

Responsibilities

• Lead store team to deliver excellent customer service to retail and professional customers.
• Supervise showroom customer service standards and related programs.
• Ensure proper staffing during peak hours and weekends.
• Support hiring, interviewing and onboarding of new team members.
• Ensure responsive handling of returns, refunds, and exchanges.
• Oversee store opening/closing duties and security procedures.

Skills

Sales training

Assistant Manager Certification

RSS Certification

Spanish language

ASE Certification

Certified Parts Professional

Education

Assistant Manager Certification

RSS Certification

Certified Parts Professional Certification

Job description

O'Reilly Auto Parts in Stoneham, MA seeks an Assistant Manager to lead the team in delivering excellent customer service to retail and professional customers. The role supports staffing, coaching, hiring, and ensuring daily store operations run smoothly with emphasis on training and policy adherence.

Applicants encouraged to be bilingual (Spanish preferred) and hold relevant certifications such as Certified Parts Professional, ASE, RSS, and Assistant Manager Certification.