Bilingual Spanish Teller: Elevate Customer Banking

PNC; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/prescription coverage

Dental and vision options

Life Insurance

Disability protection

401(k) with match

Dependent care reimbursement

Back-up care

Educational assistance

Wellness program

Job summary

PNC is seeking a full-time Teller based in Phoenix, AZ at the West Thomas Branch. The role emphasizes delivering a superior customer experience, educating customers on financial options, and leveraging technology to complete transactions efficiently.

Fluency in English and Spanish is required. This is an in-office position with a focus on customer loyalty, risk awareness, and meeting branch goals through proactive service.

Qualifications

• No university degree required, high school diploma or equivalent accepted.
• No prior product knowledge required for the role; relevant education or certifications may be considered in lieu of degree.
• Bilingual fluency in English and Spanish is required.

Responsibilities

• Deliver a unique customer experience to improve financial wellbeing and loyalty.
• Process a variety of customer interactions and educate customers on alternatives.
• Identify banking opportunities and make referrals to branch staff.
• Engage customers in the lobby to connect them with PNC products and digital tools.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a full-time Teller based in Phoenix, AZ at the West Thomas Branch. The role emphasizes delivering a superior customer experience, educating customers on financial options, and leveraging technology to complete transactions efficiently.

Fluency in English and Spanish is required. This is an in-office position with a focus on customer loyalty, risk awareness, and meeting branch goals through proactive service.