Bilingual Spanish Teller: Customer-Centric Banking Advocate

PNC Financial Services Group, Inc.; Paterson (NJ); On-site; USD 36,000 - 60,000; Full time

Job summary

PNC Financial Services Group, Inc. in Paterson, NJ is seeking a Bilingual Spanish Teller. This full-time role delivers a unique customer experience, educates customers on financial options, and identifies opportunities to offer PNC products.

You will engage with customers, respond to needs, and refer complex cases to branch staff while maintaining accurate operations in a busy branch environment.

Qualifications

• Roles at this level typically do not require a university degree; high school diploma or GED not required.
• Spanish-speaking ability is required for this bilingual teller role.
• In-office position based in Paterson, NJ.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates on alternatives.
• Identifies banking opportunities during interactions and refers to branch staff.
• Performs lobby engagement to connect customers with PNC products and services.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Paterson, NJ is seeking a Bilingual Spanish Teller. This full-time role delivers a unique customer experience, educates customers on financial options, and identifies opportunities to offer PNC products.

You will engage with customers, respond to needs, and refer complex cases to branch staff while maintaining accurate operations in a busy branch environment.