Bilingual Personal Banker – Spanish Speaker (Phoenix)

PNC; Phoenix (AZ); On-site; USD 44,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

PNC is seeking a Personal Banker based in Phoenix, AZ, to enhance the branch’s customer base and deepen financial relationships within the community. You will engage customers with a proactive sales approach, positioning PNC solutions to meet needs and drive loyalty.

The role requires Spanish language proficiency and a background in retail banking to deliver excellent customer service while managing risk and daily branch operations.

Qualifications

• Associates or equivalent degree typically required plus related experience.
• Bilingual Spanish required.
• Experience in branch banking and financial services.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Drives proactive sales conversations through internal and outbound interactions with a defined sales process.
• Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
• Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Participates in branch daily operations and ensures tasks are completed efficiently and accurately.

Skills

Accountability

Banking knowledge

Customer Service

Sales skills

Spanish language

Education

No Degree

Job description

PNC is seeking a Personal Banker based in Phoenix, AZ, to enhance the branch’s customer base and deepen financial relationships within the community. You will engage customers with a proactive sales approach, positioning PNC solutions to meet needs and drive loyalty.

The role requires Spanish language proficiency and a background in retail banking to deliver excellent customer service while managing risk and daily branch operations.