Bilingual Spanish Teller: Customer Banking Pro

PNC Financial Services Group, Inc.; Arizona; On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical and prescription drug coverage

Dental and vision options

401(k) with PNC match

Paid time off and holidays

Job summary

PNC Financial Services Group, Inc. seeks a full-time Teller based in Phoenix, AZ (West Thomas Branch) to deliver exceptional customer service and financial support.

The role focuses on creating loyalty, educating customers on digital tools, and applying product knowledge during daily branch operations. The ideal candidate is bilingual in English and Spanish and will engage customers through lobby interactions, identify opportunities, and coordinate referrals to branch staff to meet customer

Qualifications

• Roles at this level typically do not require a university / college degree.
• In lieu of a degree, a comparable combination of education, certification(s), and experience may be considered.
• Spanish Speaking - Required

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.

Skills

Accountability

Banking

Customer Experience

Spanish Speaking

Identifying Opportunities

Job description

PNC Financial Services Group, Inc. seeks a full-time Teller based in Phoenix, AZ (West Thomas Branch) to deliver exceptional customer service and financial support.

The role focuses on creating loyalty, educating customers on digital tools, and applying product knowledge during daily branch operations. The ideal candidate is bilingual in English and Spanish and will engage customers through lobby interactions, identify opportunities, and coordinate referrals to branch staff to meet customer