Bilingual Teller: Customer Banking and Cash Specialist

PNC Financial Services Group, Inc.; Scranton (Lackawanna County); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision

401(k) with match

Paid time off

Job summary

PNC Financial Services Group, Inc. in Scranton, PA, seeks a bilingual Teller (English/Spanish) to deliver personalized banking experiences and help customers achieve financial wellbeing.

The role processes customer interactions, educates on options, and refers opportunities to branch staff, while upholding bank policies and delivering accurate operations. In-office position with supportive culture and growth opportunities.

Qualifications

• High school diploma or equivalent; degree not required.
• Experience at this level typically does not require university/college degree or significant prior experience.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing.
• Processes a variety of customer interactions.
• Educates customers on alternatives for their financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate.

Skills

Bilingual English/Spanish

Customer service

Problem solving

Digital literacy

Fraud detection

Managing priorities

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Scranton, PA, seeks a bilingual Teller (English/Spanish) to deliver personalized banking experiences and help customers achieve financial wellbeing.

The role processes customer interactions, educates on options, and refers opportunities to branch staff, while upholding bank policies and delivering accurate operations. In-office position with supportive culture and growth opportunities.