Bilingual Spanish Teller: Customer-First Banking Pro

PNC Financial Services Group, Inc.; Lakewood (CO); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Life insurance

Disability protection

401(k) with match

Educational assistance

Wellness program

Job summary

PNC Financial Services Group, Inc. in Lakewood, CO seeks a full-time Bilingual Spanish Teller to deliver exceptional customer service and drive financial wellbeing for our clients. The role is based at the Belmar Branch and requires Spanish fluency.

In-office operations emphasize accurate teller duties and customer referrals to branch staff. The ideal candidate will educate customers on product options, leverage technology, and ensure efficient branch operations while upholding PNC policies and

Qualifications

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during the customer interaction and refers as appropriate.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.

Skills

Accountability

Banking

Customer Service

Identifying Opportunities

Leveraging Technology

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Lakewood, CO seeks a full-time Bilingual Spanish Teller to deliver exceptional customer service and drive financial wellbeing for our clients. The role is based at the Belmar Branch and requires Spanish fluency.

In-office operations emphasize accurate teller duties and customer referrals to branch staff. The ideal candidate will educate customers on product options, leverage technology, and ensure efficient branch operations while upholding PNC policies and