Bilingual Spanish Payments & POS Support Specialist

boldintegratedpayments; Sandy Springs (GA); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

401(k) program with company match

Variety of medical, dental, and vision insurance plans

2 weeks PTO, plus 7 major holidays

Job summary

boldintegratedpayments, in Sandy Springs, Georgia, is seeking a dedicated Customer Service Representative to assist clients with payment processing. You'll provide support via phone and email while promoting a customer-first service philosophy. Candidates should have a strong background in customer service and must be fluent in both Spanish and English.

The role offers a pay range of $22 to $24 per hour and is part of a dynamic team that values exceptional customer interactions and continuous training opportunities.

Qualifications

• 2+ years of customer service experience.
• Excellent verbal and written communication skills.
• Ability to navigate multiple servicing platforms.

Responsibilities

• Respond to customer inquiries via phone and email.
• Support customers with payment processing issues.
• Troubleshoot and resolve customer problems.

Skills

Customer service experience

Fluency in Spanish and English

Ability to multitask

Tools

Salesforce

G-Suite

Job description

boldintegratedpayments, in Sandy Springs, Georgia, is seeking a dedicated Customer Service Representative to assist clients with payment processing. You'll provide support via phone and email while promoting a customer-first service philosophy. Candidates should have a strong background in customer service and must be fluent in both Spanish and English.

The role offers a pay range of $22 to $24 per hour and is part of a dynamic team that values exceptional customer interactions and continuous training opportunities.