Bilingual Customer Service Pro - Growth & Flexible Hours

Amy's Angels Cleaning Inc.™; Sandy Springs (GA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Career growth opportunities

Competitive compensation

Work-life balance

Job summary

A cleaning service company in Sandy Springs is seeking a Customer Service Representative to support clients by identifying their needs, processing requests, and resolving complaints effectively. The ideal candidate should be friendly, organized, and bilingual in English and Spanish, with excellent communication skills. This position offers flexible scheduling and opportunities for advancement within the company.

Qualifications

• Bilingual English & Spanish required.
• Previous experience as a Customer Service Representative or in a similar role preferred.
• Highly organized with the ability to prioritize projects and manage time effectively.

Responsibilities

• Receive a high volume of inbound calls and emails.
• Identify the reason for the customer’s call, collect relevant information, and provide solutions.
• Document all customer interactions.

Skills

Bilingual English & Spanish

Excellent phone and verbal communication skills

Understanding of active listening techniques

Ability to work well under pressure

Comfortable using computers

Education

High school diploma/GED

Job description

A cleaning service company in Sandy Springs is seeking a Customer Service Representative to support clients by identifying their needs, processing requests, and resolving complaints effectively. The ideal candidate should be friendly, organized, and bilingual in English and Spanish, with excellent communication skills. This position offers flexible scheduling and opportunities for advancement within the company.