Bilingual Spanish-English Corporate Customer Advisor

Employers from Greece; United States; Remote; USD 39,000 - 73,000; Full time

Benefits offered by this job

Competitive monthly salary

Monthly performance bonus

Fully paid training

Fully paid relocation package (Flight,

Airport transfer and hotel

Health Insurance

Private health insurance

2 extra salaries per year

Job summary

Patrique Mercier Recruitment FR seeks a Spanish-speaking Corporate Customer Advisor to support corporate clients via phone, email, and live chat. The role emphasizes delivering excellent service, handling inquiries on accounts, products, and services, and building strong client relationships.

Ideal candidates will be fluent in Spanish and English, with corporate/B2B customer service experience and proficiency in CRM systems and Microsoft Office.

Qualifications

• Fluency in Spanish and English, both written and spoken.
• Prior experience in customer service, especially in a corporate or B2B context.
• Exceptional communication and interpersonal skills, with a strong commitment to customer satisfaction.
• Familiarity with customer service applications and the Microsoft Office Suite.
• Ability to analyze problems and implement effective solutions in a fast-paced environment.

Responsibilities

• Deliver exceptional support to Spanish-speaking corporate clients through multiple communication channels including phone, email, and live chat.
• Assist customers with inquiries related to their corporate accounts, product options, and service concerns.
• Cultivate and maintain strong relationships with clients by efficiently addressing their needs and fostering trust.
• Educate corporate customers about company products and services to ensure they receive optimal value.
• Log all customer interactions and manage inquiries using the CRM system for accurate tracking and reporting.
• Engage with sales and technical support teams to resolve customer issues and continually enhance service delivery.
• Collect and analyze customer feedback to identify areas for service improvement.

Skills

Fluent Spanish

Fluent English

Customer service experience

Corporate/B2B experience

Tools

CRM system

Microsoft Office

Job description

Patrique Mercier Recruitment FR seeks a Spanish-speaking Corporate Customer Advisor to support corporate clients via phone, email, and live chat. The role emphasizes delivering excellent service, handling inquiries on accounts, products, and services, and building strong client relationships.

Ideal candidates will be fluent in Spanish and English, with corporate/B2B customer service experience and proficiency in CRM systems and Microsoft Office.