French-Speaking Corporate Customer Advisor — Elevate B2B Service

Employers from Greece; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Monthly performance bonus

Fully paid training

Relocation package

Health insurance

Private health insurance

Two extra salaries per year

More benefits

Job summary

Patrique Mercier Recruitment By Nellie is seeking a French-Speaking Corporate Customer Advisor to provide high-quality support to French-speaking corporate clients across phone, email, and live chat. You will respond to inquiries, build strong client relationships, and educate customers on products and services.

The role requires fluency in French and English, corporate/B2B service experience, and strong communication skills.

Qualifications

• Fluent in French and English, written and spoken.
• Experience in customer service, preferably in a corporate or B2B setting.
• Professional approach to service delivery for corporate clients.
• Excellent communication and interpersonal skills.
• Proficient with customer service software and MS Office.
• Able to adapt to flexible hours (evenings/weekends).

Responsibilities

• Offer high-quality support to French-speaking corporate clients across phone, email, and live chat.
• Respond to inquiries related to corporate accounts, product details, and service issues.
• Build and maintain strong relationships with clients with professionalism and care.
• Educate corporate customers about products and services to ensure value and satisfaction.
• Document all interactions and manage inquiries using the CRM system.
• Collaborate with sales and technical support to resolve issues.
• Gather and analyze client feedback to identify improvement areas.

Skills

Fluent in French

Fluent in English

Customer service experience

Corporate/B2B experience

CRM software

Microsoft Office

Tools

CRM software

MS Office

Job description

Patrique Mercier Recruitment By Nellie is seeking a French-Speaking Corporate Customer Advisor to provide high-quality support to French-speaking corporate clients across phone, email, and live chat. You will respond to inquiries, build strong client relationships, and educate customers on products and services.

The role requires fluency in French and English, corporate/B2B service experience, and strong communication skills.