Bilingual Social Media Support Advisor (Spanish/English)

Employers from Greece; United States; Remote; USD 33,000 - 56,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking Social Media Support Advisor. This role focuses on delivering outstanding support to Spanish-speaking customers across various social media channels and resolving inquiries to enhance the customer experience.

The ideal candidate is fluent in Spanish and English, with experience in social media support or customer service, and able to collaborate with marketing teams to ensure consistent brand messaging.

Qualifications

• Fluent in Spanish and English with strong written and verbal communication.
• Experience in social media support, customer service, or community management.
• Knowledge of social media platforms and their dynamics.

Responsibilities

• Deliver outstanding support to Spanish-speaking customers via social channels.
• Monitor discussions and respond promptly to inquiries and comments.
• Engage proactively to enhance customer satisfaction with the brand.
• Collaborate with marketing/content teams to align messaging.
• Analyze feedback to identify trends and suggest product improvements.
• Assist in creating social media content for the Spanish-speaking audience.
• Stay updated on social media best practices and trends.

Skills

Bilingual Spanish-English

Social media support

Customer service

Multitasking

Communication skills

Collaboration with marketing

Tools

Social media platforms

Job description

Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking Social Media Support Advisor. This role focuses on delivering outstanding support to Spanish-speaking customers across various social media channels and resolving inquiries to enhance the customer experience.

The ideal candidate is fluent in Spanish and English, with experience in social media support or customer service, and able to collaborate with marketing teams to ensure consistent brand messaging.