Bilingual Client Relations Specialist (Spanish/English)

Employers from Greece; United States; Remote; USD 50,000 - 73,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Airport Transfer And Hotel )

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment FR is seeking a Spanish Speaking Client Relations Specialist to build strong relationships with Spanish-speaking customers and deliver excellent support in a dynamic work environment.

You will handle inquiries, document interactions in CRM, and collaborate with the team to improve service delivery while identifying upsell opportunities. Fluency in Spanish and English is required, with prior client relations or customer support experience preferred.

Qualifications

• Fluency in Spanish and English (written and spoken).
• Experience in client relations, customer support, or similar role preferred.
• Excellent communication and interpersonal abilities.
• Strong problem-solving skills focused on client satisfaction.
• Ability to multitask and manage priorities in a fast-paced environment.
• Proficient in CRM software and standard computer applications.
• Genuine enthusiasm for building relationships and providing exceptional service.

Responsibilities

• Interact with Spanish-speaking clients via phone, email, and live chat to establish and maintain positive relationships.
• Address inquiries related to products and services while providing tailored support.
• Effectively manage and resolve client concerns to ensure a high level of satisfaction.
• Accurately document all client interactions in the CRM system for tracking and follow-up.
• Collaborate with team members to enhance service delivery and client relations strategies.
• Identify opportunities for upselling or cross-selling services based on client needs.
• Remain updated on company offerings and industry trends to relay relevant information to clients.

Skills

Spanish & English

Client relations

CRM experience

Multitasking

Job description

Patrique Mercier Recruitment FR is seeking a Spanish Speaking Client Relations Specialist to build strong relationships with Spanish-speaking customers and deliver excellent support in a dynamic work environment.

You will handle inquiries, document interactions in CRM, and collaborate with the team to improve service delivery while identifying upsell opportunities. Fluency in Spanish and English is required, with prior client relations or customer support experience preferred.