Remote Bilingual Spanish Automotive Support Rep

Jobs for Humanity; United States; À distance; USD 19 000 - 25 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

Paid Training

Referral program

Career Growth

Supportive Remote Environment

Résumé du poste

VXI is seeking a Customer Relations Representative to work remotely from Texas, interfacing with vehicle owners and dealerships to ensure positive experiences and issue resolution. You will handle inquiries, coordinate with dealership personnel, and guide customers through recalls, warranties, and connected services.

The role emphasizes empathy, clear communication, and research-driven problem solving within a fast-paced remote environment.

Qualifications

• High School Diploma.
• Customer service experience in a fast-paced environment.
• Excellent verbal and written communication.
• Strong organizational skills.
• Strong understanding of in-vehicle technology.
• Automotive experience.

Responsabilités

• Interact with customers via calls, listen and provide empathetic assistance.
• Advocate for customers and coordinate with dealerships to resolve issues.
• Research and resolve vehicle ownership questions and concerns.
• Assist with recalls, warranty and connected services guidance.
• Document interactions accurately and communicate clear next steps.

Connaissances

Customer service

Communication

Organization

Vehicle technology

Automotive experience

Formation

High School Diploma

Description du poste

VXI is seeking a Customer Relations Representative to work remotely from Texas, interfacing with vehicle owners and dealerships to ensure positive experiences and issue resolution. You will handle inquiries, coordinate with dealership personnel, and guide customers through recalls, warranties, and connected services.

The role emphasizes empathy, clear communication, and research-driven problem solving within a fast-paced remote environment.