Bilingual Spanish Banking Advisor & Teller

M&T Bank; Bethesda (MD); On-site; USD 30,000 - 50,000; Full time

Job summary

M&T Bank in Bethesda, MD seeks a bilingual Teller to deliver exceptional customer service and drive branch sales and digital engagement for Consumer and Business Banking clients. You will educate customers, process transactions accurately, promote digital tools, and coordinate with banking partners while adhering to AML/BSA/KYC standards and branch controls.

This role requires standing for long periods, strong communication in Spanish and English, and the ability to manage time effectively in a

Qualifications

• High school diploma or GED; minimum 1 year of retail sales or customer service experience.
• Strong verbal and interpersonal skills; ability to handle difficult conversations.
• Proficiency with internet-based tools.

Responsibilities

• Assist branch customers with sales, service and digital banking needs.
• Educate customers on Consumer and Business Banking solutions.
• Process transactions accurately and log customer interactions.
• Support lobby management and refer customers to banking partners.
• Adhere to AML/BSA/KYC processes and branch risk controls.

Skills

Verbal communication

Interpersonal skills

Customer interaction

Time management

Prioritization

Organizational skills

Digital literacy

Teamwork

Education

High school diploma or GED

Job description

M&T Bank in Bethesda, MD seeks a bilingual Teller to deliver exceptional customer service and drive branch sales and digital engagement for Consumer and Business Banking clients. You will educate customers, process transactions accurately, promote digital tools, and coordinate with banking partners while adhering to AML/BSA/KYC standards and branch controls.

This role requires standing for long periods, strong communication in Spanish and English, and the ability to manage time effectively in a