Spanish-English Banking Advisor & Teller

M&T Bank Corporation; Sterling (VA); On-site; USD 62,121,000 - 103,527,000; Full time

Job summary

M&T Bank Corporation in Sterling, VA is seeking a bilingual Teller to support branch operations, sales, and customer service for Consumer and Business Banking clients.

Educate customers on features, assist with loan and account needs, and promote digital banking solutions to improve the customer experience. Strong communication in English and Spanish is required, along with retail or call center experience.

Qualifications

• High school diploma or GED required.
• 1 year proven retail sales or customer service experience.
• Fluency in both English and Spanish required.

Responsibilities

• Educate customers on Consumer and Business Banking solutions.
• Promote digital capabilities and make recommendations based on customer needs.
• Handle servicing, appointments, and transactions within the branch.
• Assist AML/BSA/KYC processes and escalate suspected fraud as needed.
• Provide exceptional customer service and maintain a customer-centric branch experience.

Skills

Bilingual Spanish-English

Retail sales

Customer service

Communication skills

Education

High school diploma or GED

Job description

M&T Bank Corporation in Sterling, VA is seeking a bilingual Teller to support branch operations, sales, and customer service for Consumer and Business Banking clients.

Educate customers on features, assist with loan and account needs, and promote digital banking solutions to improve the customer experience. Strong communication in English and Spanish is required, along with retail or call center experience.