Bilingual Spanish Banking Advisor

M&T Bank; Vienna (VA); Sur place; USD 30 000 - 50 000; Plein temps

Résumé du poste

M&T Bank in Vienna, Virginia seeks a Teller for branch customer experience, handling sales, service, and digital engagement for Consumer and Business Banking customers. The role supports daily branch operations and manages appointments, walk-ins, and basic transactions with a focus on customer needs.

Ideal candidates have strong communication and interpersonal skills, are bilingual in English and Spanish, and can navigate digital banking tools.

Qualifications

• High school diploma or GED.
• Minimum 1 year of proven retail sales, call center, customer service, or telesales experience.

Responsabilités

• Educate customers and explain features and benefits of Consumer and Business Banking solutions.
• Engage customers to bank with us and promote digital capabilities.
• Explain high-level loan decision criteria.
• Handle servicing tasks for customer relationships and identify cross-sell opportunities.
• Follow sales process and provide clear, customer-focused guidance.
• Reach out to customers to retain and expand relationships.

Connaissances

Retail sales experience

Customer service

Spanish language

Communication skills

Time management

Formation

High school diploma or GED

Description du poste

M&T Bank in Vienna, Virginia seeks a Teller for branch customer experience, handling sales, service, and digital engagement for Consumer and Business Banking customers. The role supports daily branch operations and manages appointments, walk-ins, and basic transactions with a focus on customer needs.

Ideal candidates have strong communication and interpersonal skills, are bilingual in English and Spanish, and can navigate digital banking tools.