Bilingual Service Verification Associate – Remote (EN/SP)

Modivcare; Jenkintown (PA); Remote; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with company match

Paid Time Off + 10 Paid Holidays

Employee Assistance Program

Employee Discounts

Short and Long-term Disability

Voluntary benefits

Job summary

CareGivers America, a Modivcare company, is hiring two bilingual Service Verification Associates to join our team. In this role, you will review caregiver timesheets, resolve discrepancies, and ensure hours are recorded accurately.

Remote work is available with optional reporting to Philadelphia/Jenkintown offices as needed. You must be fluent in English and Spanish, detail-oriented, and comfortable using computers and Microsoft Office.

Qualifications

• Fluent in English and Spanish is required.
• Strong attention to detail and organizational skills.
• Comfortable using computers and MS Office.
• Confident communicating with caregivers by phone, text, and email.

Responsibilities

• Review caregiver timesheets for accuracy and completeness.
• Follow up with caregivers in English and Spanish to resolve missing or incorrect information.
• Monitor EVV records, including clock-ins/outs.
• Enter and update information in electronic systems.
• Communicate with branch teams to resolve discrepancies and meet weekly deadlines.
• Maintain organized records and assist with audits as needed.

Skills

Fluent in English and Spanish

Attention to detail

Organizational skills

Computer literacy

Communication with caregivers (phone,

Tools

Microsoft Office

Job description

CareGivers America, a Modivcare company, is hiring two bilingual Service Verification Associates to join our team. In this role, you will review caregiver timesheets, resolve discrepancies, and ensure hours are recorded accurately.

Remote work is available with optional reporting to Philadelphia/Jenkintown offices as needed. You must be fluent in English and Spanish, detail-oriented, and comfortable using computers and Microsoft Office.