Bilingual Administrative Associate - Home Care Agency

Modivcare; Philadelphia (Philadelphia County); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with a 6% match

Paid Time Off

10 Paid Holidays

Employee Assistance Program

Employee Discounts (retail, hotel,food

restaurants, car rental, and much more

Voluntary Term Life and AD&D Insurance

Legal Services Insurance

Short-Term and Long-Term Disability

Accident, Critical Illness & Hospital

Job summary

Modivcare’s CareGivers America - SEPA team is hiring a Bilingual Administrative Associate in Philadelphia, PA. You will support management, caregivers, and staff with daily administrative tasks and ensure timely handling of communications while maintaining accurate records.

The role emphasizes bilingual English/Spanish communication, timesheet management, and office coordination to keep patient services running smoothly. Daily schedule is typical Monday–Friday, 8:30AM–5:00PM.

Qualifications

• High school diploma or equivalent.
• Fluent English and Spanish required.

Responsibilities

• Provide administrative support to management, caregivers, and staff.
• Maintain accurate and confidential records.
• Handle high volume communications by phone, email, and mail.
• Process timesheets: collect, timestamp, file, and mail blanks.
• Manage office supplies and organize documents and reports.

Skills

Fluent English

Spanish speaking

Education

High school diploma or equivalent

Job description

CareGivers America - SEPA, a Modivcare Personal Care Service, is looking for a Bilingual Administrative Associate. You will have the opportunity to make a positive impact on the lives of our patients by ensuring their care needs are met effectively and efficiently.

• Pay: $20.00-$22.00/Hourly basedon experience
• Schedule: M-F 8:30AM-5:00PM
• Office Address: 3201 N Randolph Street, Philadelphia, PA 19140

Benefits and Perks…

• Medical, Dental & Vision Insurance
• 401(k) with a 6% match
• Paid Time Off
• 10 Paid Holidays
• Employee Assistance Program
• Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)
• Voluntary Term Life and AD&D Insurance
• Legal Services Insurance
• Short-Term and Long-Term Disability
• Accident, Critical Illness & Hospital Indemnity Insurance

You will…

1. Administrative Support:
   • Provide administrative support to the management team, caregivers, and other staff members as needed.
   • Maintain accurate and up-to-date records.
   • Support the team with the distribution of memos and correspondence.
   • Manage incoming and outgoing communications, including high volume of phone calls, emails, and mail.
   • Organize and maintain electronic and physical files, ensuring confidentiality and compliance with regulatory requirements.
2. Timesheets:
   • Ensure timesheets are filled out correctly, timestamping as received, submitting them to the assigned case coordinator.
   • File timesheets.
   • Mail blank timesheets to caregivers as needed.
3. Office Coordination:
   • Maintain office supplies and equipment.
   • Assist with orientation packages.
   • Mail supplies (gloves, masks, etc.) to branches and/or caregivers as needed.
   • Print and file all documents/reports received by email.
4. Customer Service:
   • Greet visitors, answer and direct phone calls, and respond to inquiries in a professional and timely manner.
   • Provide exceptional customer service to patients, families, caregivers, and internal stakeholders.
   • Address inquiries and resolve issues promptly and professionally.
5. Other Duties as Assigned.

We are excited to speak to someone with the following…

• High school diploma or equivalent; additional education or certification in administration is a plus.
• Proven experience in an administrative support role, preferably in a healthcare or related setting.
• Fluent English & Spanish speaking required

Our Mission:

• To provide access to the care that matters for those who need it most.

Our Values:

• Caring:We care about what we do and who we do it for.
• Collaborative:We value the perspective and experience of all.
• Dedicated:We are committed to making a real world impact.
• Purposeful:We know our work has meaning.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the job: Combination of office work and travel; frequent standing and walking; driving between locations; use of computers and mobile devices; occasional lifting up to 20 lbs.