Bilingual Service Scheduling Coordinator

Engineering Systems Technology, Inc; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Engineering Systems Technology, Inc. is a privately owned Fire Alarm and Engineering company with over twenty years in the South Florida market. We seek the right individual to join our family as a Customer Service Representative in our service department.

Responsibilities include scheduling service requests, assigning calls to field technicians, arranging inspections with customers and sending reminders, plus other service-related tasks. Bilingual English/Spanish preferred; benefits available.

Qualifications

• High school diploma or equivalent; preferred.
• 1 year of customer service experience preferred.
• Bilingual English/Spanish is required.

Responsibilities

• Schedule incoming service requests for customers.
• Assign service calls to technicians in the field.
• Schedule required inspections with customers, and follow up with reminders.
• Other service-related tasks.

Skills

Google Suite

Microsoft Office

Customer service

Organizational skills

Multitasking

Time management

Team player

Education

High school diploma or equivalent

Tools

Office equipment (scanners)

Office equipment (printers)

Job description

Engineering Systems Technology, Inc. is a privately owned Fire Alarm and Engineering company with over twenty years in the South Florida market. We seek the right individual to join our family as a Customer Service Representative in our service department.

Responsibilities include scheduling service requests, assigning calls to field technicians, arranging inspections with customers and sending reminders, plus other service-related tasks. Bilingual English/Spanish preferred; benefits available.