Bilingual Scheduler (Spanish) for Security Operations

Cambridge Security Services; Boca Raton (FL); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Major Medical

Dental & Vision Insurance

Paid Vacation

Free Uniforms

Holiday Premium Pay

Industry-Leading Training

Work Perks Discount Program

Job summary

Cambridge Security Services in Boca Raton, FL is seeking a Scheduler who will be the central point of contact for internal and external stakeholders, manage site schedules, allocate resources, and balance cost with coverage across South Florida.

You will handle client and employee calls, apply policies, use scheduling software, and protect confidential information while delivering high service standards in a fast-paced environment.

Qualifications

• Spanish fluency – oral & written is highly desired.
• Strong oral and written communication skills are a must.
• Proficient use of Microsoft Outlook, Excel, Word.
• Fluency in English, including strong written and verbal communication skills, is required.
• Must be a United States citizen or foreign citizen authorized to legally work in the United States.

Responsibilities

• Own day-to-day schedule creation, management, and filling of assigned sites and unassigned sites across South Florida.
• Ensure all sites are manned with qualified personnel while balancing cost and overtime constraints.
• Serve as the primary point of contact, directing all incoming calls to relevant departments or personnel.
• Apply and interpret company policies and standard operating procedures to resolve issues.
• Utilize various software applications for scheduling and communication with clients or employees.
• Handle and process highly sensitive and confidential information with discretion and integrity.

Skills

Spanish fluency

Strong communication

Teamwork

Detail-oriented

Multitasking

Customer service

Tools

TrackForce software

Connecteam scheduling software

ABD i/DwellingLIVE

MS Outlook

MS Excel

MS Word

Job description

Cambridge Security Services in Boca Raton, FL is seeking a Scheduler who will be the central point of contact for internal and external stakeholders, manage site schedules, allocate resources, and balance cost with coverage across South Florida.

You will handle client and employee calls, apply policies, use scheduling software, and protect confidential information while delivering high service standards in a fast-paced environment.