Bilingual Service Coordinator & Case Manager — IPP Advocate

Kern Regional Center; Tehachapi (CA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Generous health, dental and vision for

Generous paid time off

Life, AD&D, Long Term Disability

Flexible Spending Account (FSA)

Voluntary insurance and retirement

8AM - 5PM schedule

15 paid holidays annually

Job summary

Kern Regional Center is seeking a dedicated Service Coordinator/Case Manager to coordinate services and advocate for consumers and families in Kern, Inyo and Mono counties. The role includes IPP/PCP development, progress reporting, and annual reviews in traditional and Self-Determination programs.

Ideal candidates have a BA/BS in human services and two years of relevant experience, with Spanish/English bilingualism strongly preferred.

Qualifications

• BA/BS degree in human services or related field and two years of relevant experience.
• Bilingual Spanish/English highly desirable.
• Detail-oriented and highly organized.
• Strong computer skills with word processing, spreadsheets and presentations.
• Strong written and verbal communication skills.
• Provide timely and respectful customer service in person, phone, email or writing.
• Must have valid driver's license, DMV printout and reliable transportation.

Responsibilities

• Provide overall service coordination, advocacy, and service arrangement for consumers and families.
• Develop and implement the consumer’s IPP, PCP, progress reports and annual reviews.
• Support consumers in traditional and Self-Determination Program tracks.
• Perform follow-up, reassessments, and periodic reviews of progress and program effectiveness.
• Seek community resources and provide information and referral as needed.
• Initiate purchase of vendored services and monitor service delivery.
• Keep abreast of state and federal regulations and agency policies related to consumer services.

Skills

Bilingual Spanish/English

Detail-oriented

Strong written and verbal comms

Customer service

Computer skills

Education

BA/BS in human services or related

Tools

Word processing

Spreadsheets

Presentations

Industry-specific software

Job description

Kern Regional Center is seeking a dedicated Service Coordinator/Case Manager to coordinate services and advocate for consumers and families in Kern, Inyo and Mono counties. The role includes IPP/PCP development, progress reporting, and annual reviews in traditional and Self-Determination programs.

Ideal candidates have a BA/BS in human services and two years of relevant experience, with Spanish/English bilingualism strongly preferred.