Service Coordinator/Case Manager - Tehachapi

Kern Regional Center; Tehachapi (CA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Generous health, dental and vision for

Generous paid time off

Life, AD&D, Long Term Disability

Flexible Spending Account (FSA)

Voluntary insurance and retirement

8AM - 5PM schedule

15 paid holidays annually

Job summary

Kern Regional Center is seeking a dedicated Service Coordinator/Case Manager to coordinate services and advocate for consumers and families in Kern, Inyo and Mono counties. The role includes IPP/PCP development, progress reporting, and annual reviews in traditional and Self-Determination programs.

Ideal candidates have a BA/BS in human services and two years of relevant experience, with Spanish/English bilingualism strongly preferred.

Qualifications

• BA/BS degree in human services or related field and two years of relevant experience.
• Bilingual Spanish/English highly desirable.
• Detail-oriented and highly organized.
• Strong computer skills with word processing, spreadsheets and presentations.
• Strong written and verbal communication skills.
• Provide timely and respectful customer service in person, phone, email or writing.
• Must have valid driver's license, DMV printout and reliable transportation.

Responsibilities

• Provide overall service coordination, advocacy, and service arrangement for consumers and families.
• Develop and implement the consumer’s IPP, PCP, progress reports and annual reviews.
• Support consumers in traditional and Self-Determination Program tracks.
• Perform follow-up, reassessments, and periodic reviews of progress and program effectiveness.
• Seek community resources and provide information and referral as needed.
• Initiate purchase of vendored services and monitor service delivery.
• Keep abreast of state and federal regulations and agency policies related to consumer services.

Skills

Bilingual Spanish/English

Detail-oriented

Strong written and verbal comms

Customer service

Computer skills

Education

BA/BS in human services or related

Tools

Word processing

Spreadsheets

Presentations

Industry-specific software

Job description

Description

Kern Regional Center is one of 21 private, non-profit regional centers contracted by the State of California through the Department of Developmental Services (DDS) to coordinate community-based services and support for individuals with developmental disabilities and their families. Kern Regional Center services over 10,000 individuals in Kern, Inyo and Mono Counties. Our counties cover approximately 22,000 square miles with a population of over 945,000 people.

Kern Regional Center is looking for dedicated Service Coordinator/Case Manager who is ready for the next challenge. This individual will provide overall service coordination, advocacy, services arrangement for consumers and families. They will be responsible for the development and implementation of the consumer’s Individual Program Plan (IPP), Person Center Plan (PCP), progress reports and the consumer’s annual reviews, who are in traditional and/or Self-Determination Program. The individual may provide follow-up, reassessments and periodic review of consumer’s progress and program effectiveness. They may be required to seeks community resources and provide information and referral. The Service Coordinator may initiate the purchase of vendored services and monitors service delivery. They will be required to keep abreast of state and federal regulations, agency policies and procedures, and guidelines related to consumer services.

Requirements

The ideal candidate:

• BA/BS degree preferably human services or human behavioral science such as social work, psychology, sociology, guidance and counseling, criminal, and child development and two (2) years of experience working with the developmentally disable or appropriate experience.
• Bilingual language fluency (Spanish/English) highly desirable.
• is detailed-oriented and highly organized.
• has strong overall computer skills, proficient with word processing, spreadsheet and presentation software, as well as industry specific.
• has strong written and verbal communication skills.
• Provide timely and responsive customer service, communicating with others respectfully and effectively in person, on the phone, by email or in writing.
• Must have valid driver's license, DMV printout, and reliable transportation.

Top Perks and Benefits

As part of the Kern Regional Center team, you will be able to enjoy:

• Generous health, dental and vision plan for employee and their dependents
• Generous paid time off
• Life, AD&D, Long Term Disability Plans
• Flexible Spending Account (FSA)
• Various voluntary insurance and retirement plans
• Scheduled fulltime 8AM - 5PM
• 15 paid holidays annually

Salary range for this position $23.86 to $31.97 per hour

Starting salary range $23.86 to $26.30 per hour

Kern Regional Center is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team.