Bilingual Service Concierge – Auto Dealership

Charlieclarkedcarey; Pharr (TX); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Opportunities for advancement

Paid time off

Vision insurance

Job summary

Charlie Clark Nissan in Pharr, TX is seeking a Service BDC Representative to greet customers, schedule appointments, and liaise between customers and service advisors. A friendly, organized professional who thrives in a fast-paced dealership setting is encouraged to apply.

You will be the welcoming face and helpful voice, ensuring a smooth showroom flow and excellent customer experience. Bilingual Spanish required; prior auto industry experience is a plus.

Qualifications

• Bilingual in Spanish required.
• Strong communication and interpersonal skills.
• Prior customer service experience preferred.
• Familiar with computers and scheduling software.

Responsibilities

• Greet customers in-person and by phone with a friendly, professional demeanor.
• Schedule appointments and coordinate with service advisors.
• Serve as liaison between customers and service advisors.
• Check in on showroom customers to ensure satisfaction.
• Keep the lobby organized and welcoming.
• Work schedule: Mon–Fri 7am–6pm; Sat 7am–5pm.

Skills

Bilingual in Spanish

Strong communication

Interpersonal skills

Customer service experience

Computer literacy

Education

High school diploma or GED

1-3 months related experience or training

Tools

Scheduling software

Multitasking

Job description

Charlie Clark Nissan in Pharr, TX is seeking a Service BDC Representative to greet customers, schedule appointments, and liaise between customers and service advisors. A friendly, organized professional who thrives in a fast-paced dealership setting is encouraged to apply.

You will be the welcoming face and helpful voice, ensuring a smooth showroom flow and excellent customer experience. Bilingual Spanish required; prior auto industry experience is a plus.