Bilingual Retail Service Lead - Shift Mgmt

O'Reilly Automotive Stores, Inc.; St. Marys (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Paid time off

Stock purchase plan

401k with employer contributions

Medical, Dental, & Vision insurance

Flexible Spending Account (FSA)

Health/Wellbeing programs

Tuition educational assistance

Career growth opportunities

Job summary

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistants in sales, customer service, store appearance, and operations. The role includes shift management in the absence of leadership and encourages bilingual candidates to apply.

The position emphasizes leading by example, ensuring timely processing of orders and returns, and maintaining security and daily procedures. Strong communication and retail experience are valued.

Qualifications

• Strong communication skills are required.
• Retail sales experience in auto parts is preferred.
• Fluency in Spanish is highly desired.
• ASE Certification is a plus.
• RSS Certification is beneficial.
• Knowledge of automotive systems and repair processes is advantageous.

Responsibilities

• Lead store team in delivering excellent customer service to retail and professional customers.
• Oversee daily store operations including opening/closing procedures and cash handling.
• Ensure compliance with company policies and merchandising standards.
• Respond to customer needs and manage transfers, returns, and special orders.

Skills

Strong communication skills

Retail sales experience

Spanish language proficiency

ASE Certification

RSS Certification

Automotive systems knowledge

Job description

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistants in sales, customer service, store appearance, and operations. The role includes shift management in the absence of leadership and encourages bilingual candidates to apply.

The position emphasizes leading by example, ensuring timely processing of orders and returns, and maintaining security and daily procedures. Strong communication and retail experience are valued.