Bilingual Retail Service Lead — Customer & Store Ops

O'Reilly Automotive Stores; Monroe (GA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

401k with employer contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance

Career growth opportunities

Paid Time Off

Job summary

O'Reilly Auto Parts in Monroe, GA is seeking a Retail Service Specialist to support store management in sales, customer service, and store operations. You will lead shift coverage and help maintain store appearance, processes, and security.

Bilingual candidates encouraged; fluency in Spanish is highly desired. The role offers career growth within a stable automotive parts retailer, with competitive compensation and benefits.

Qualifications

• Retail sales experience in auto parts.
• Automotive systems and repair knowledge.
• Fluency in multiple languages, Spanish preferred.
• Ability to obtain RSS Certification.
• ASE Certification required.

Responsibilities

• Lead store team in delivering excellent customer service.
• Supervise customer service levels in the retail showroom and ensure policy adherence.
• Process buy online/ship to store, transfers, and special orders promptly; communicate with customers on shipments.

Skills

Retail sales experience

Automotive systems knowledge

Fluency in Spanish

Education

RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts in Monroe, GA is seeking a Retail Service Specialist to support store management in sales, customer service, and store operations. You will lead shift coverage and help maintain store appearance, processes, and security.

Bilingual candidates encouraged; fluency in Spanish is highly desired. The role offers career growth within a stable automotive parts retailer, with competitive compensation and benefits.