Bilingual Retail Service Leader

O'Reilly Auto Parts; College Park (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts in College Park, Georgia is looking for a Retail Service Specialist to support management duties, enhance customer service, and ensure store operations run smoothly. The position encompasses shift management when needed and emphasizes strong communication skills, with a focus on providing exceptional service to retail and professional customers.

Bilingual candidates, especially those fluent in Spanish, are encouraged to apply. Competitive wages, insurance benefits, and opportunities for career growth are included in the compensation package.

Qualifications

• Strong communication skills are essential for customer interactions.
• Applicants must be able to obtain RSS Certification.
• Retail sales experience in auto parts is preferred.

Responsibilities

• Lead team members in delivering excellent customer service.
• Supervise customer service levels in the showroom.
• Process online orders and customer returns efficiently.
• Perform store opening and closing duties.

Skills

Communication skills

Ability to obtain RSS Certification

Education

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish is highly desired)

Job description

O'Reilly Auto Parts in College Park, Georgia is looking for a Retail Service Specialist to support management duties, enhance customer service, and ensure store operations run smoothly. The position encompasses shift management when needed and emphasizes strong communication skills, with a focus on providing exceptional service to retail and professional customers.

Bilingual candidates, especially those fluent in Spanish, are encouraged to apply. Competitive wages, insurance benefits, and opportunities for career growth are included in the compensation package.