Bilingual Retail Service Lead — Auto Parts

O'Reilly Auto Parts; Apple Valley (MN); On-site; USD 15,718 - 27,965; Full time

Benefits offered by this job

Paid time off

Stock purchase plan

401(k) with employer contributions

Medical, dental & vision insurance

Tuition educational assistance programs

Job summary

O'Reilly Auto Parts is seeking a Retail Service Specialist in Apple Valley, Minnesota. This role involves supporting management in sales, customer service, and operations. You will lead team members to ensure high standards of service and supervision during shifts.

The ideal candidate possesses strong communication skills, retail experience, and may be bilingual. O'Reilly offers competitive wages, benefits, and opportunities for career growth.

Qualifications

• Strong communication skills are essential for effective interaction with customers.
• Ability to obtain RSS Certification required for career advancement.
• Retail sales experience, preferably in auto parts, is desired.

Responsibilities

• Lead store team members in providing excellent customer service.
• Supervise customer service levels on the retail showroom.
• Ensure the telephone is answered according to company policy.
• Process customer orders efficiently and accurately.
• Handle special orders and returns promptly.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages

Job description

O'Reilly Auto Parts is seeking a Retail Service Specialist in Apple Valley, Minnesota. This role involves supporting management in sales, customer service, and operations. You will lead team members to ensure high standards of service and supervision during shifts.

The ideal candidate possesses strong communication skills, retail experience, and may be bilingual. O'Reilly offers competitive wages, benefits, and opportunities for career growth.