Bilingual Automotive Parts Specialist

O'Reilly Auto Parts; Saint Anthony (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

401k plan

Medical/Dental/Vision Insurance

Paid Time Off

Tuition Assistance

Career Growth

Job summary

O'Reilly Auto Parts in Minnesota seeks a Parts Specialist to deliver top-tier service to retail and installer customers. You will greet customers, help select merchandise, and support store management with daily tasks. The role emphasizes prompt, courteous service and accurate transactions.

The position offers training, opportunities for growth, and a strong focus on customer satisfaction, with bilingual and multilingual skills encouraged.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Support managers and installer service specialists for professional customers.
• Process exchanges and returns per company policy.
• Handle cash, checks, and credit card transactions securely.
• Address and resolve customer complaints in a friendly manner.
• Perform daily store operations and stock updates.
• Assist with on-site services and occasional delivery when needed.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish desirable

Tools

Cataloging

Weatherly index

Job description

O'Reilly Auto Parts in Minnesota seeks a Parts Specialist to deliver top-tier service to retail and installer customers. You will greet customers, help select merchandise, and support store management with daily tasks. The role emphasizes prompt, courteous service and accurate transactions.

The position offers training, opportunities for growth, and a strong focus on customer satisfaction, with bilingual and multilingual skills encouraged.