Bilingual Retail Service Lead

O'Reilly Auto Parts; Morehead City (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Morehead City is looking for a Retail Service Specialist to assist Store and Assistant Managers in various operations including sales and customer service. Strong communication skills and the ability to obtain RSS Certification are required. Experience in retail, especially auto parts, is preferred. The company offers a competitive total compensation package with opportunities for career growth.

Responsibilities also include supervising customer service levels, ensuring accurate processing of online orders, and managing returns efficiently. Join a company that promotes from within and values its team members.

Qualifications

• Ability to obtain RSS Certification.
• Desire to gain retail sales experience, preferably in auto parts.
• Fluency in Spanish is highly desired.

Responsibilities

• Support Store Manager and Assistant Managers in operations.
• Lead store team in providing excellent customer service.
• Ensure customer service programs are executed effectively.
• Process buy online/ship to store and special orders accurately.

Skills

Strong communication skills

Knowledge of automotive systems and repair

Retail sales experience

Fluency in multiple languages

Education

RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts in Morehead City is looking for a Retail Service Specialist to assist Store and Assistant Managers in various operations including sales and customer service. Strong communication skills and the ability to obtain RSS Certification are required. Experience in retail, especially auto parts, is preferred. The company offers a competitive total compensation package with opportunities for career growth.

Responsibilities also include supervising customer service levels, ensuring accurate processing of online orders, and managing returns efficiently. Join a company that promotes from within and values its team members.