Bilingual Retail Customer Service Specialist

The Sherwin-Williams Company; Framingham (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Flexible spending accounts

Paid time off

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist at Store #5437 in Framingham, MA. The role focuses on helping customers, presenting product options, and driving store sales while maintaining high product standards.

Responsibilities include assisting customers in person or by phone, processing transactions, and meeting sales goals. The position requires lifting up to 70 lbs and working flexible hours, including evenings and weekends.

Qualifications

• Minimum requirements include being 18+, authorized to work in the U.S., valid driver’s license, ability to lift up to 70 lbs, and willingness to work evenings/weekends.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and follow store policies.
• Meet monthly, quarterly, and yearly sales goals.
• Maintain organized work areas and stock shelves.

Skills

Customer service

Sales

Lifting up to 70 lbs

Education

High School Diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist at Store #5437 in Framingham, MA. The role focuses on helping customers, presenting product options, and driving store sales while maintaining high product standards.

Responsibilities include assisting customers in person or by phone, processing transactions, and meeting sales goals. The position requires lifting up to 70 lbs and working flexible hours, including evenings and weekends.